Emotional Intelligence: Self-Regulation
Self-Regulation: the ability to control or redirect disruptive impulses and moods; the propensity to suspend judgment--to think before acting (Goleman, 2004, p. 88). The following are key indicators of self-regulation.
- Trustworthiness and integrity
- Comfort with ambiguity
- Openness to change
Self-regulation refers to a person's capacity to balance anxiety, fear, and anger so that they do not overly interfere with getting things accomplished (Griffin & Moorhead, 2007, p. 65).
The Emotional Competence Framework: Self-Regulation ("EI Framework," n.d., p. 2)
Self-control: Managing disruptive emotions and impulses. People with this competence:
- Manage their impulsive feelings and distressing emotions well
- Stay composed, positive, and unflappable even in trying moments.
- Think clearly and stay focused under pressure
Trustworthiness: Maintaining standards of honesty and integrity. People with this competence are:
- Act ethically and are above reproach
- Build trust through reliability and authenticity
- Admit their own mistakes and confront unethical actions in others
- Take touch, principled stands even if they are unpopular
Conscientiousness: Taking responsibility for personal performance. People with this competence:
- Meet commitments and keep promises
- Hold themselves accountable for meeting their objectives
- Are organized and careful in their work
Adaptability: Flexibility in handling change. People with this competence:
- Smoothing handle multiple demands, shifting priorities, and rapid change
- Adapt their responses and tactics to fit fluid circumstances
- Are flexible in how they see events
Innovativeness: Being comfortable with and open to novel ideas an new information. People with this competence:
- Seek out fresh ideas from a wide variety of sources
- Entertain original solutions to problems
- Generate new ideas
- Take fresh perspectives and risks in their thinking