Emotional Intelligence: Self-Regulation

Self-Regulation: the ability to control or redirect disruptive impulses and moods; the propensity to suspend judgment--to think before acting (Goleman, 2004, p. 88). The following are key indicators of self-regulation. 

  • Trustworthiness and integrity
  • Comfort with ambiguity
  • Openness to change

Self-regulation refers to a person's capacity to balance anxiety, fear, and anger so that they do not overly interfere with getting things accomplished (Griffin & Moorhead, 2007, p. 65).

 The Emotional Competence Framework: Self-Regulation ("EI Framework," n.d., p. 2)

Self-control: Managing disruptive emotions and impulses. People with this competence:

  • Manage their impulsive feelings and distressing emotions well
  • Stay composed, positive, and unflappable even in trying moments.
  • Think clearly and stay focused under pressure

Trustworthiness: Maintaining standards of honesty and integrity. People with this competence are:

  • Act ethically and are above reproach
  • Build trust through reliability and authenticity
  • Admit their own mistakes and confront unethical actions in others
  • Take touch, principled stands even if they are unpopular 

Conscientiousness: Taking responsibility for personal performance. People with this competence:

  • Meet commitments and keep promises 
  • Hold themselves accountable for meeting their objectives
  • Are organized and careful in their work  

Adaptability: Flexibility in handling change. People with this competence:

  • Smoothing handle multiple demands, shifting priorities, and rapid change 
  • Adapt their responses and tactics to fit fluid circumstances
  • Are flexible in how they see events  

Innovativeness: Being comfortable with and open to novel ideas an new information. People with this competence:

  • Seek out fresh ideas from a wide variety of sources 
  • Entertain original solutions to problems
  • Generate new ideas 
  • Take fresh perspectives and risks in their thinking